Nautilus AI

Industries


For the six industries below we have prepared scenarios, system connectors and a pilot recommendation. Nothing is replaced and nothing new has to be learned: the agent reads from the systems you run, organises the work across them, and puts prepared options in front of a person who decides.

IndustryPositioningCommon systems
HospitalityFrom multilingual guest service to daily reports, on one platformPMS · Booking platforms · LINE / messaging
ManufacturingFactories don't lack systems — they lack the person between themERP · MES / APS · WMS · PLM / QMS · HR
RetailStores, members, and inventory managed as onePOS · Membership · Inventory / WMS
E-commerceOrders, service, content, and ads on autopilotMarketplaces · Logistics · CRM
BeautyBookings, repeat visits, social — agents take the busywork, people keep the craftBooking · POS · Membership · LINE / IG
FinanceHigh-volume, high-regulation work for agents; key calls stay humanCore systems · Reporting · CRM

01 / Industry

From multilingual guest service to daily reports, on one platform

Systems：PMS · Booking platforms · LINE / messaging

Scenarios

Multilingual Guest Agent

24/7 booking inquiries and guest service in any language, checking room status straight from your PMS.

  1. Detect language and intent
  2. Check PMS availability and rates
  3. Draft the reply
  4. Approve before it goes out

PMS · Booking · LINE

Review Reply Agent

Gathers reviews across platforms, drafts on-brand replies, and sends only after a manager approves.

  1. Collect reviews from every platform
  2. Sort positive and negative
  3. Apply the brand-voice template
  4. Manager approves and sends

Review platforms · Brand-voice skill

Operations Report Agent

Compiles occupancy, revenue, and complaints into a daily brief pushed to management.

  1. Pull PMS operating data
  2. Compile complaint records
  3. Produce the daily report
  4. Push to the management group

PMS · Complaints · Messaging

Marketing Content Agent

Multilingual packages and campaign copy, synced to your website and social channels.

  1. Read the campaign brief
  2. Generate multilingual copy
  3. Marketing confirms
  4. Sync to every channel

Website · Social · Copy skill

Pilot recommendation

Start with review replies or the daily report: they happen every day, mistakes are easy to spot, and nothing goes out without a manager's approval.

02 / Industry

Factories don't lack systems — they lack the person between them

Systems：ERP · MES / APS · WMS · PLM / QMS · HR

Scenarios

Quotation Assistant

Customer email in，past quotes, costs, and capacity checked automatically，a draft quote out. Sales just confirms.

  1. Understand the inquiry
  2. Find past quotes in ERP
  3. Check cost / stock / capacity
  4. Apply the quotation skill
  5. Draft ready for approval

Email · ERP · WMS · MES

Work Orders & Shortages

New orders explode the BOM and check materials; on a shortage it proposes split delivery, substitutes, or a rush PO.

  1. Read the new order
  2. Explode the BOM
  3. Check materials and capacity
  4. Propose shortage options
  5. Planner confirms, order opens

ERP · PLM · WMS · MES

Maintenance Assistant

A machine alarm triggers it: service history, spare parts, and certified on-shift staff checked, work order opened with a diagnosis.

  1. Receive the SCADA alarm
  2. Check the machine's history
  3. Check spares in WMS
  4. Match shift and certifications
  5. Open the work order

SCADA · Service history · WMS · HR

8D First Draft

A complaint email traces the batch, pulls inspection records, finds similar cases, and fills in D1–D4 automatically.

  1. Read the complaint and photos
  2. Trace the batch in MES
  3. Pull QMS inspection records
  4. Find similar past cases
  5. Produce the 8D draft

Email · MES · QMS

PO Delivery Tracking

Scans due purchase orders daily, chases suppliers, reads replies, and warns planning three days before a delay bites.

  1. Scan due purchase orders
  2. Send chase emails (templated)
  3. Read supplier replies
  4. Update expected dates
  5. Alert affected work orders

ERP purchasing · Email · MRP

Pilot recommendation

Pick the quotation assistant or PO tracking as your first pilot: dozens of repetitions a week, two or three systems crossed, and a human sends everything — all four pilot criteria, met.

03 / Industry

Stores, members, and inventory managed as one

Systems：POS · Membership · Inventory / WMS

Scenarios

Replenishment Agent

Suggests restocking and inter-store transfers from sales and stock levels, with PO drafts ready to go.

  1. Analyze sales by store
  2. Compare stock levels
  3. Suggest restock and transfers
  4. Produce the PO draft

POS · Inventory · Purchasing

Membership Agent

Segments members and drafts personalized messages, connected to LINE and your CRM.

  1. Segment members
  2. Generate personalized messages
  3. Marketing confirms
  4. Send in batches

Membership · LINE

Store Ops Assistant

Managers ask in plain language for sales, rosters, and SOPs — no more digging through reports.

  1. Understand the question
  2. Check POS sales
  3. Check rosters and SOPs
  4. Answer in plain words

POS · Rostering · Knowledge base

Promotion Analysis

Compares before and after each campaign and suggests what to run next.

  1. Pull campaign-period data
  2. Compare to baseline
  3. Attribute the lift
  4. Produce recommendations

POS · Campaigns

Pilot recommendation

Start with the store ops assistant: read-only and lowest risk, managers feel it in week one — then grow into replenishment suggestions.

04 / Industry

Orders, service, content, and ads on autopilot

Systems：Marketplaces · Logistics · CRM

Scenarios

Orders & Support Agent

Order status, returns, and shipping handled automatically; complex cases routed to a human.

  1. Understand the message
  2. Check order and logistics
  3. Handle or draft per policy
  4. Route complex cases to a human

Marketplaces · Logistics · Support

Product Content Agent

Descriptions, multilingual pages, and creative assets generated in batches.

  1. Read product data
  2. Generate copy in batches
  3. Spot-check by a human
  4. Publish

Catalog · Content skill

Ads & Recommendations

Adjusts ad copy and recommendation logic from conversion data.

  1. Pull ad performance
  2. Find underperformers
  3. Generate alternatives
  4. Marketing approves, goes live

Ad platforms · Recommendations

Operations Dashboard

Orders, ads, and inventory unified across platforms, with a daily summary delivered to you.

  1. Merge data across platforms
  2. Compute key metrics
  3. Flag anomalies
  4. Push the daily summary

Marketplaces · Ads · Inventory

Pilot recommendation

Start with the orders & support agent: high volume, highly repetitive, and your support lead sees every miss — automate the standard flow first, widen later.

05 / Industry

Bookings, repeat visits, social — agents take the busywork, people keep the craft

Systems：Booking · POS · Membership · LINE / IG

Scenarios

Booking & Reminder Agent

Handles bookings, reschedules, and day-before reminders on LINE; fills cancellations from the waitlist.

  1. Understand the request
  2. Check stylist schedules
  3. Draft reply and confirmation
  4. Auto-remind the day before

Booking · LINE

Repeat-Visit Agent

Segments by visit cycle, nudges lapsed clients and expiring packages — sent only after the owner approves.

  1. Analyze visit cycles
  2. Find lapsed clients
  3. Generate personal messages
  4. Owner approves the send

Membership · POS · LINE

Social Content Agent

Turns portfolio photos into on-brand posts and campaign promos; you just look before it posts.

  1. Read work photos and events
  2. Generate the post copy
  3. Owner confirms
  4. Schedule and publish

IG · LINE · Copy skill

Operations Report Agent

Daily revenue, request rates, and return rates compiled and delivered to the owner.

  1. Pull POS revenue data
  2. Compute request and return rates
  3. Produce the daily report
  4. Push to the owner

POS · Booking

Pilot recommendation

Start with bookings & reminders: dozens of messages a day, all templated and approved — the front desk gets its time back in week one.

06 / Industry

High-volume, high-regulation work for agents; key calls stay human

Systems：Core systems · Reporting · CRM

Scenarios

Reporting & Reconciliation Agent

Compiles data across systems, produces reports, and flags every discrepancy.

  1. Pull ledgers across systems
  2. Auto-compare for differences
  3. Flag items to confirm
  4. Produce the reconciliation report

Core systems · Reporting

Regulation Lookup

Regulations, internal rules, and contracts become a Q&A knowledge base — every answer cites its source.

  1. Parse regulations and rules
  2. Build the knowledge index
  3. Answer with citations
  4. Track version updates

Compliance docs · Knowledge base

Customer Service Agent

Account queries, application status, and FAQs handled; complex cases go to a specialist.

  1. Verify identity
  2. Check accounts and status
  3. Reply within permissions
  4. Route complex cases

Core systems · CRM

Risk Monitoring

Watches transactions and ledgers for anomalies and alerts the right person immediately.

  1. Monitor transaction flow
  2. Match against risk rules
  3. Grade the anomaly
  4. Notify the owner instantly

Core systems · Risk rules

Pilot recommendation

Start with regulation lookup: read-only, every answer verifiable by its citation, minimal compliance concern — then move into reconciliation and service.

30-second assessment


Pick your industry and the problems that hurt most. You get the scenarios we would start with, and a way to talk to a person about them.

1 / 3

Which industry are you in?